Shipping Policy – Jewellery Products

We aim to deliver your jewellery safely and on time. Please review our shipping policy before placing your order.

1. Order Processing

• All orders are processed within 1–3 business days after the order is placed.
• Orders are not processed or shipped on Sundays or public holidays.
• Once your order is shipped, you will receive a shipping confirmation message or email with tracking details (if available).

2. Shipping Time

Estimated delivery times may vary depending on your location:

• Domestic Shipping: 4–7 business days
• Remote Locations: 6–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before payment.
• From time to time, we may offer free shipping promotions on selected orders.

4. Order Tracking

Once your order has been shipped, tracking details (if available) will be shared so you can track the status of your delivery.

5. Incorrect Address

Customers are responsible for providing accurate shipping details at the time of purchase.

• We are not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.
• If an order is returned due to an incorrect address, additional reshipping charges may apply.

6. Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact our customer support team. We will coordinate with the courier service to resolve the issue.

7. Damaged Package During Delivery

If you receive a damaged package, please:

• Take clear photos or videos of the package before opening.
• Contact our customer support immediately.

Email: Barnalimoscow@gmail.com

8. Contact Us

For any shipping-related questions or assistance, please contact our customer support:

Customer Support Email: Barnalimoscow@gmail.com